Frequently Asked Questions
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Alertus Desktop (11 entries)
Contains FAQ related to the Alertus Desktop product.-
Alertus Desktop software was designed to be tailored to suit your organization's specific alerting needs. Most application content is customizable by changing a simple property file that is bundled with ...
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In many cases yes. Alertus has partnered with numerous industry leaders allowing a single unified interface to send alerts to Alertus Desktop clients. For more information view the complete list of ...
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Is there any way to target alerts to particular computers in my organization as opposed to everyone?Yes, the Alertus Activation Software (UI) makes it easy to select any number of select client computers, as well as hardware devices such as Alert Beacons, to receive a targeted alert. ...
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The Client opens a HTTP connection to the server, typically on outbound port 80, and pulls a very small data payload which controls if and how the client should activate. ...
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The Alertus Desktop protocol is designed to be as light-weight as possible. When the system is idle (no active alerts), a single client request results in under 1KByte of network ...
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The frequency that Alertus Desktop clients pull alerts from the server is known as the polling interval. The polling interval is controlled at the server level and highly configurable. ...
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The Alertus Desktop client will only contact the server it is configured to look for. Once a connection is made, cryptographic verification is used. Specifically, each organization is issued ...
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The Alertus software was designed for typical enterprise environments with 10,000+ computers. The number of clients that the Alertus server can handle simultaneously is dependent on 2 primary factors: the ...
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The Alertus Desktop software client was designed to run on a computer running on Windows or Mac. Windows Supported Versions : Windows XP, Windows Vista or Windows ...
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The Alertus Desktop client does not send any information, identifiable or otherwise, to Alertus. All alert and status information is communicated directly between the client software and the Alertus server ...
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Since every Alertus node (i.e. Alertus Desktop client computer, Alert Beacon, etc.) in a given system has a unique ID, the Alertus server knows how much time has passed since every ...
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Alert Beacons (15 entries)
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Alert Beacons are integrated siren, flashing strobe, message display devices, which are usually wall-mounted throughout large facilities to notify thousands of staff, students, and visitors of a threat or crisis.
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Reliable Localized information where/when needed Warns deaf and hard-of-hearing individuals Instantaneous (can complement personal cellular/SMS which may have limited carrier throughput capacity ...
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The best practice in emergency mass notification is multi-modal dissemination. Alertus draws comparisons to other methods because institutions may have to be selective in the face of scarce resources. ...
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ADA Guidance The ADA Guide on Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities is available for download in the Resources section of our ...
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How are Alert Beacons activated? Alert Beacons may be activated with Alertus Activation Software or using third party software packages which utilize Alertus's open Application Programming Interface (API). ...
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After an alert is inputted into the activation software, how is the data relayed to the Alert Beacons? There are four methods of communication: ...
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What are the server system requirements? 2.0Ghz processor (min), 2.6Ghz Dual Core or better (recommended) 1GB of RAM (min) ...
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Can automated alerts be dispatched, for example from the National Weather Service? Yes
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What are the basic Alert Beacon specifications? Large backlit LCD [4 lines x 20 characters] viewable from 10-15 feet away 32 high ...
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How are Alert Beacons powered? Every Alert Beacons is equipped with three power options: Power-over-Ethernet (PoE), a 24VAC input connector for hardwiring, and a DC input connector for ...
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How long is the internal battery backup? The internal battery backup typically lasts up to 18 hours on standby. Alert Beacons are programmed with a power-saving mode that ...
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How are Alert Beacons mounted? Alert Beacons may be wall mounted or a tabletop stand is available. Wall mount brackets are available as flush mount or surface mount ...
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How are Alert Beacons secured to walls to prevent theft? Alert Beacons securely lock-in to the wall with the supplied mount bracket. There is a quick release socket ...
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Where are Alert Beacons produced? Alert Beacons are assembled at production facilities in California and were designed at Alertus Technologies's headquarters in Maryland.
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What peripheral devices connect to Alert Beacons? Alert Beacons are equipped with an RS232 serial connector and relay connectors to control other safety appliances. The RS232 output can ...
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Implementation Guidance (4 entries)
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Alertus Beacons are commonly mounted in high visibility areas, such as entrances, lobbies, administrative desks, high traffic corridors, and by elevators and stairways. In addition... Many ...
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Representatives from the follow departments are often involved: Public safety and security Information technology and telecommunications Facilities management ...
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Who installs the Alert Beacons? Customers usually prefer to install Alert Beacons because their facilities and maintenance personnel are most familiar with the buildings. Installation is relatively simple ...
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How may I get in contact with a few of the institutions that implemented Alert Beacons? Frank Zebedis Chief of Police ...
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