Need Technical Support?


Contact us today with questions or for additional information about the Alertus emergency mass notification system. We are available 24 hours, seven days a week. You can email us directly at, call us at one of our numbers
listed below, or access our customer support site

Immediate Assistance 

Regular Business Hours: Mon - Fri, 8am - 6pm EST

Call  202.ALERTUS (253.7887)

Alertus Customer Support Site

Whether it is to submit a support ticket or to gain access to our knowledge base, the Alertus Customer Support Site is here to assist you. You can visit at for any of the following areas of interest:



Ways to Reach Us

Click below for how you can reach us for support 24 hours, seven days a week.

Phone: 202.ALERTUS (253.7887) or 866-425-3788

Fax: 866-496-4985

Visit Alertus Customer Portal with questions or for additional information.

Office Address
Alertus Technologies
11720 Beltsville Drive, 9th floor
Beltsville, MD 20705

Mailing Address
Alertus Technologies
P.O. Box 600
Beltsville , MD 20704


One hour of remote training is included with a support contract. To request training, email