AlertAware® 911Direct

AlertAware® 911Direct bridges the critical gap between alarm activation and emergency dispatch. By bypassing manual delays and establishing immediate contact with responders* the moment a duress signal is initiated, this integration transforms customer’s safety infrastructure into a proactive lifeline.

*AlertAware 911Direct services are available across the Mainland US, Hawaii, and Alaska.

Our Partnership

Accelerated Emergency response

Noonlight’s intelligent safety and security platform and Alertus’ powerful facility-based mass notification system seamlessly integrate to create a rapid emergency response solution.

Noonlight

Noonlight sets the standard for end-user safety and security, guided by three principles: preventing missed emergencies, ensuring fast resolution, and avoiding unwanted disruptions.
Noonlight provides 24/7 protection and remote dispatching.
Authorized agents prioritize real emergencies, escalating the response when necessary and filtering out false alarms.
Insights and solutions to support businesses at every stage.

Alertus

As a unified mass notification leader for over 2,500 organizations in multiple industries, Alertus offers a comprehensive and reliable mass notification and communication solution designed to send critical information to all integrated alerting endpoints.

Alertaware

AlertAware offers the most communication endpoints in one solution to help your organization reach everyone. Fully integrated with the Alertus System, AlertAware® is an all-in-one solution to protect your institution from threats and communicate with those who need it the most.

The 911Direct Advantage

911Direct enables customers to reach emergency responders* instantly upon system activation or personal duress events. By leveraging Noonlight’s leading UL-certified intelligent safety platform, AlertAware facilitates secure, high-speed 911 notification for fire, law enforcement, and medical emergencies.

The Alertus and Noonlight integration provides simultaneous action and instant protection. Key Features include:

Eliminating Manual Delays: Connect facility safety inputs directly to professional emergency services, removing the friction of intermediate steps.
Precision Dispatch: Supports responder routing to facility-specific entry points or the exact GPS coordinates of a lone worker at the moment of engagement.
A Unified Safety Ecosystem: Maintain a consistent security standard across every environment—from the corporate headquarters to the most isolated field site.
Empowered Personnel: Provide your team with the confidence that professional help is a single press away, backed by 24/7 monitoring.