Alertus and CritcalArc Integration
Our partnership with CriticalArc brings together industry-leading solutions to provide a comprehensive approach to incident management and critical alerting. CriticalArc’s SafeZone integration with Alertus’ Desktop™ Notification empowers organizations to rapidly disseminate vital information, ensuring the safety and well-being of their people.
About CriticalArc
Seamless Integration for Enhanced Safety and Incident Management
CriticalArc is a global leader in incident management and response. Their solutions offer a holistic view of an incident, enabling organizations to manage, coordinate, and communicate effectively across all stages of an event – from initial detection to post-incident review.
The Power of Integration
The CriticalArc and Alertus integration combines the strengths of both platforms, offering:
Proactive Communication
Streamline incident management and alerting from a single, intuitive interface, reducing complexity and accelerating response times.
Utilization of Existing Infrastructure
Organizations can maximize their current infrastructure investments, eliminating the need for extensive retrofitting.
Enhanced Notification Capabilities
Enhance CriticalArc's incident management platform with Alertus' robust desktop override features and diverse alerting solutions.
Single Point of Activation
Initiate critical alerts across multiple communication channels with a single action, ensuring consistent messaging and broad reach.
Comprehensive Incident Lifecycle Management
Provide comprehensive support for all stages of incident response, from immediate event communication to post-incident assessment.
Prevention of Loss of Life
This integration aims to promptly deliver critical communications, playing a vital role in preventing loss of life.
How it Works: Alertus Desktop™ Notification Solutions
CriticalArc integrates Alertus' desktop notification solutions into its incident management platform, offering customers an additional method for incident notification.
When an alert is initiated, targeted client computers are overridden with a full-screen alert containing customized text notification and your organization’s logo for source validation.
Recipients can click an acknowledgment button at the bottom of their screen to close the alert and simultaneously provide acknowledgements to safety officials who originated the notification. Unacknowledged alert messages will display until expiration or cancellation.
Desktop Solution Options
Basic Desktop Override: Delivers immediate, attention-grabbing alerts through full-screen desktop override capabilities.
Premier Full Desktop License: This license provides customization, refined messaging, and targeted alerting capabilities.
Alertus Desktop Features
Lockscreen Override
Receive alerts through a locked computer, negating the need for users to log in and unlock the computer first.
Easy activation
Activate alerts using hotkeys, desktop shortcuts, or other Alertus panic buttons.
Secure
Pull-based method does not require open listening ports. Public Key Infrastructure (PKI) verifies the integrity and authenticity of messages.
auditable
Detailed reports track who receives and/or acknowledges a notification.
Common Use Cases & Scenarios
This integration provides significant value during various critical scenarios, including:
IT Outages and System Failures
Emergency Evacuations
Building Closures
Threats and Security Breaches
Severe Weather Warnings
Workplace Communication (e.g., HR announcements, operational changes)
20+ years of mass notification experience
Alertus’ team of safety, security, and technology leaders is committed to raising the bar for mass notification. No matter how many alerting endpoints or integrated systems your organization has, the Alertus System unifies them under one powerful, cost-effective platform. Serving more than 2,500 organizations across 40+ countries, Alertus protects millions of people and is trusted by customers across industries.
Why the Alertus Mass Notification System
Stands Out
Alertus provides unified, multilayered mass notification solutions designed to unify existing communication technology and fill gaps in inadequate coverage with powerful, integrated alerting devices.
As the only company in the mass notification industry covering four critical alerting layers—facility, network, outdoor, and personal—we are committed to developing innovative enterprise software solutions and hardware offerings to keep people safe and informed.
Get in Touch
Discover how the CriticalArc and Alertus integration can enhance your organization's safety and incident management strategy. Contact us today to learn more.