Privacy Policy for the Alertus Recipient App

Last Updated on 12/27/2023

Alertus Technologies built the Alertus Mobile Recipient App as a Commercial app for Alertus ENS customers. This SERVICE is provided by Alertus Technologies and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible from your Alertus Account manager, unless otherwise defined in this Privacy Policy.

Information Collection and Use

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your organizational affiliation and email address. The information that we request will be retained by us and used as described in this privacy policy.

The Alertus Mobile App has an optional profile page where you can provide a profile picture and enter personal information such as name, phone number, date of birth, and emergency notes. This information is only stored locally on your device and is not shared with Alertus. If your organization is using the “Request Help” feature and you initiate a help request, all profile information and your current location will be sent to your organization so they can assist you. Your organization may send this information out to public safety or security personnel or use it in other ways. Alertus has no control over how this information is re-transmitted or used by your organization.

The app does not use third-party services that may collect information used to identify you.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@alertus.com