The Expert Take on Emergency Communication in Healthcare

The Alertus Webinar Series brought together three of healthcare’s top emergency management personnel for, “Best Practices for Emergency Communication in Healthcare.” These experts talked about their experiences, best practices, and tips on how to effectively facilitate emergency notification in healthcare facilities.

Mike Ward

Mike Ward, Director of Information Technology at Anderson Hospital, has over 20 years of healthcare IT experience. Mike manages all aspects of the hospital’s technical infrastructure, including emergency communications. Mike led the way with a presentation on the importance of having an emergency communications plan. He also offered insight on how he got his plan in place at Anderson Hospital.


Getting Started with a Plan
Mike outlines the way his emergency preparedness team is set up, the challenges he has overcome, the role IT has played, and ultimately, what has made them successful. Watch Mike’s presentation!



Daniel Anderson

Daniel Anderson, Emergency Management Manager at Shawnee Mission Medical Center, has been a member of the medical center since 2010. Since then, he has enhanced the Security Department and even developed new exercises for the emergency plans. Daniel brought his wealth of knowledge to the webinar to talk about using desktop notifications to reach his staff.


Using Desktop Notification to Reach Staff
Daniel reviews the challenges he’s overcome as well as how and when he deploys the desktop notification for emergency messages. He even discusses using it for regular communications as well. Watch Daniel’s presentation!

Bret Martin

Bret Martin, Director of Fire, Life Safety, and Utilities at Carolinas HealthCare System, is a 25-year veteran in assessing risk and addressing issues of safety. Bret is also a registered Fire Protection Engineer in the State of North Carolina. Bret joined the webinar to give his take on integrating the facility fire panel with the Alertus system and how it’s improved the emergency notification within his hospital.



Fire Panel Integration
Bret explains how his hospital systems fire alerts were set up and how the Alertus system solves a big problem for him. He also describes how the integration works and all its touch points. Watch Bret’s presentation!